May 18, 2012

The ABCs of Social Media for Restaurants (pt 3)

Cheers

As a restaurant, you strive to create the best meals possible and keep your establishment full every night with happy diners (and make money!) But customers want a little more, something called the “Cheers” factor.  They want to go where everyone knows their name, but ultimately they want to feel special, to be heard, and [...]

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The ABCs of Social Media for Restaurants (pt 2)

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I’ve always liked the smart aleck question/analogy “what’s the ROI of your telephone?”  You don’t know when that phone is going to ring (or if!) but you have to have one in case people want to reach you that way.  It’s the same with social media – so why stress out about the ROI (return [...]

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The ABCs of Social Media for Restaurants (pt 1)

twitter-restaurants-marketing

As a restaurant, you know your customers are using social media tools such as Twitter and Facebook. As a restaurant social media consultant, I know my customers (restaurant owners/chefs) often aren’t using social media because “I don’t have time for that”  or “I don’t know what to say” or “my customers don’t care.” So build [...]

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11 Ways Restaurants Can Use Social Media During Restaurant Week

SRWlogo

Seattle is all abuzz about Seattle Restaurant Week (SRW), a promotion that runs through Oct 27 at more than 150 local restaurants.  But most of the talk you hear on social media and the web is about how diners in Seattle can take advantage of the great deals during SRW -  but how about the ways restaurants [...]

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Small Business Owners Benefit Most From Social Media

Social-Media-Bandwagon

Dear Edmonds (or other small town) Business Owners: Would any of the following benefits be helpful to your business? increased exposure increased traffic on your website better search engine results new partnerships qualified leads improved sales reductions in marketing costs Well why not have them all?! According to a recent study, you can – if [...]

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