Have you ever wondered if your favorite restaurant is on Twitter?  Have you searched and not found them?  Often it’s because they’ve used a name slightly different than their official... Read More

In the past few weeks, I’ve been struck by the number of seemingly Twitter-savvy users with the same basic complaints – “Twitter is too hard to use”.  As a self-proclaimed... Read More

I’ve always wanted to be like those characters on the old TV show “Cheers”, or to be more specific, I wanted what the theme song promised “you want to go where... Read More

In my new venture of social media advising and strategy, many have asked me “why should restaurants use Twitter? What’s in it for them?”  So I thought I’d share a... Read More

Twitterpated?  Yes, Twitterpated.  In the Disney movie “Bambi“, the friend Owl explains “Nearly everybody gets twitterpated…you’re walking along, minding your own business. You’re looking neither to the left, nor to the right,... Read More

Today’s post has changed shape and form numerous times in the past 24 hours – but there are three key themes that are consistent:  fire hose, repositioning and “bright shiny object... Read More