I’ve always liked the smart aleck question/analogy “what’s the ROI of your telephone?”  You don’t know when that phone is going to ring (or if!) but you have to have... Read More

As a restaurant, you know your customers are using social media tools such as Twitter and Facebook. As a restaurant social media consultant, I know my customers (restaurant owners/chefs) often... Read More

I typically hate surprises – but the one that landed on December 29 might change my mind forever on the joy of being surprised! Thanks to the lovely award-winning food... Read More

Seattle is all abuzz about Seattle Restaurant Week (SRW), a promotion that runs through Oct 27 at more than 150 local restaurants.  But most of the talk you hear on social... Read More

Guest Post by Leslie Irish Evans (NOTE: My good friend and colleague Leslie Irish Evans is one of my favorite gourmands – “one who is excessively fond of eating and... Read More